We are sorry to hear that the item has not been received. Firstly, please make sure to double check the shipping address on your confirmation email. We ask that you allow for 24 hours after the package has been marked as delivered for USPS to deliver

<p id="isPasted">We are sorry to hear that the item has not been received. Firstly, please make sure to double check the shipping address on your confirmation email. We ask that you allow for 24 hours after the package has been marked as delivered for USPS to deliver the package. <strong>If the 24 hours has passed and the package has still not been received, please reach out to your local post office to verify the geolocation of the package.&#xA0;</strong>This geolocation will show where the package was last. If USPS misdelivered the package or has it on hold at the post office, they would be able to attempt to recover the package at that point. If they are unable to assist you further, please reach out to our team within 5 days of the package being marked delivered and we would be happy to work with you toward a resolution.&#xA0;</p>

I received an email that said my package was delivered but I did not get it. What do I do now?

ServiceEst. Delivery TimesPriceExpedited Shipping 1-3 Business Days$14.99 Standard Shipping (orders < $100)3-5 Business Days$6.99 Standard Shipping (orders > $100)3-5 Business DaysFREEHawaii, Alaska and U.S. Territories < $100Est. provided by USPS$10

<table cellspacing="0" cellpadding="0" dir="ltr" border="1" height="277" id="isPasted" class="fr-table-selection-hover" style="margin-right: calc(0%); width: 100%;"><tbody><tr><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Service&quot;}"><strong>Service</strong></td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Estimated Delivery Time&quot;}" style="width: 31.3122%;"><strong>Est. Delivery Times</strong></td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Price&quot;}" style="width: 10.2351%;"><strong>Price</strong></td></tr><tr><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Standard Shipping (orders &gt; $100)&quot;}">Expedited Shipping&#xA0;</td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;3-5 Business Days&quot;}" style="width: 31.3122%;">1-3 Business Days</td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;FREE&quot;}" style="width: 10.2351%;">$14.99</td></tr><tr><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Standard Shipping (orders &lt; $100)&quot;}">&#xA0;Standard Shipping (orders &lt; $100)</td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;3-5 Business Days&quot;}" style="width: 31.3122%;">3-5 Business Days</td><td data-sheets-value="{&quot;1&quot;:3,&quot;3&quot;:6.49}" data-sheets-numberformat="{&quot;1&quot;:4,&quot;2&quot;:&quot;\&quot;$\&quot;#,##0.00&quot;,&quot;3&quot;:1}" style="width: 10.2351%;">$6.99</td></tr><tr><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Expedited Shipping&quot;}">&#xA0;Standard Shipping (orders &gt; $100)</td><td data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;1-3 Business Days&quot;}" style="width: 31.3122%;">3-5 Business Days</td><td data-sheets-value="{&quot;1&quot;:3,&quot;3&quot;:14}" data-sheets-numberformat="{&quot;1&quot;:4,&quot;2&quot;:&quot;\&quot;$\&quot;#,##0.00&quot;,&quot;3&quot;:1}" style="width: 10.2351%;">FREE</td></tr><tr><td>Hawaii, Alaska and U.S. Territories &lt; $100</td><td style="width: 31.3122%;">Est. provided by USPS</td><td style="width: 10.2351%;">$10</td></tr></tbody></table>

How much is shipping?

Where do orders ship from?

Thank you for reaching out. Your order has been picked up from our warehouse after it is marked as confirmed or accepted.Please note that USPS may be experiencing delays due to weather, traffic, staffing, influx of packages, etc. All shipping times a

<div data-block="true" data-editor="7lnl" data-offset-key="ebon3-0-0" id="isPasted"><div data-offset-key="ebon3-0-0"><span data-offset-key="ebon3-0-0"><span data-text="true">Thank you for reaching out. Your order has been picked up from our warehouse after it is marked as confirmed or accepted.</span></span></div></div><div data-block="true" data-editor="7lnl" data-offset-key="7ocas-0-0"><div data-offset-key="7ocas-0-0"><span data-offset-key="7ocas-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="7lnl" data-offset-key="arpms-0-0"><div data-offset-key="arpms-0-0"><span data-offset-key="arpms-0-0"><span data-text="true">Please note that USPS may be experiencing delays due to weather, traffic, staffing, influx of packages, etc. All shipping times are only able to be estimates based off what the mail carrier has provided us and are not able to be guaranteed.&#xA0;</span></span></div></div><div data-block="true" data-editor="7lnl" data-offset-key="1prh1-0-0"><div data-offset-key="1prh1-0-0"><span data-offset-key="1prh1-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="7lnl" data-offset-key="5sq6r-0-0"><div data-offset-key="5sq6r-0-0"><span data-offset-key="5sq6r-0-0"><span data-text="true">Stitchy Fish is NOT responsible for:&#xA0;</span></span></div></div><ul><li data-block="true" data-editor="7lnl" data-offset-key="cgdnj-0-0"><div data-offset-key="cgdnj-0-0"><span data-offset-key="cgdnj-0-0"><span data-text="true">Delays with USPS, UPS or FedEx</span></span></div></li><li data-block="true" data-editor="7lnl" data-offset-key="cl4ou-0-0"><div data-offset-key="cl4ou-0-0"><span data-offset-key="cl4ou-0-0"><span data-text="true">International Duties or Customs Charges</span></span></div></li><li data-block="true" data-editor="7lnl" data-offset-key="auu39-0-0"><div data-offset-key="auu39-0-0"><span data-offset-key="auu39-0-0"><span data-text="true">If a package is shipped back to us due to an address issue</span></span></div></li><li data-block="true" data-editor="7lnl" data-offset-key="9jmjv-0-0"><div data-offset-key="9jmjv-0-0"><span data-offset-key="9jmjv-0-0"><span data-text="true">Lost, damaged, misdelivered or packages marked as delivered. To file a claim with the carrier, please click&#xA0;</span></span><a href="https://www.usps.com/help/claims.htm" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="9jmjv-1-0"><span data-text="true">HERE</span></span></a><span data-offset-key="9jmjv-2-0"><span data-text="true">.&#xA0;</span></span></div></li></ul><div data-block="true" data-editor="7lnl" data-offset-key="1vhu8-0-0"><div data-offset-key="1vhu8-0-0"><span data-offset-key="1vhu8-0-0"><span data-text="true">USPS has noted on their website the following:&#xA0;</span></span></div></div><div data-block="true" data-editor="7lnl" data-offset-key="8f18q-0-0"><div data-offset-key="8f18q-0-0"><span data-offset-key="8f18q-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="7lnl" data-offset-key="ai902-0-0"><div data-offset-key="ai902-0-0"><span data-offset-key="ai902-0-0"><span data-text="true">Your&#xA0;</span></span><a href="https://www.usps.com/locator/welcome.htm" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="ai902-1-0"><span data-text="true">local Post Office</span></span></a><span data-offset-key="ai902-2-0"><span data-text="true">&#x2122; location should be able to address most of your concerns. Often there are identifying marks on an envelope that pinpoint the cause of a delay. Record the delivery date on the envelope and present to your&#xA0;</span></span><a href="https://www.usps.com/locator/welcome.htm" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="ai902-3-0"><span data-text="true">local Post Office</span></span></a><span data-offset-key="ai902-4-0"><span data-text="true">&#x2122;location for examination.</span></span></div></div><div data-block="true" data-editor="7lnl" data-offset-key="aln5r-0-0"><div data-offset-key="aln5r-0-0"><span data-offset-key="aln5r-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="7lnl" data-offset-key="6d5d8-0-0"><div data-offset-key="6d5d8-0-0"><span data-offset-key="6d5d8-0-0"><span data-text="true">Please let us know if you have any other questions or if we can be of any further assistance!&#xA0;</span></span></div></div>

Shipping

I received an email that said my package was delivered but I did not get it. What do I do now?

How much is shipping?

Where do orders ship from?

My order still isn't here.