My order still isn't here.Updated 2 months ago
Thank you for reaching out. Your order has been picked up from our warehouse after it is marked as confirmed or accepted.
Please note that USPS may be experiencing delays due to weather, traffic, staffing, influx of packages, etc. All shipping times are only able to be estimates based off what the mail carrier has provided us and are not able to be guaranteed.
Stitchy Fish is NOT responsible for:
- Delays with USPS, UPS or FedEx
- International Duties or Customs Charges
- If a package is shipped back to us due to an address issue
- Lost, damaged, misdelivered or packages marked as delivered. To file a claim with the carrier, please click HERE.
USPS has noted on their website the following:
Your local Post Office™ location should be able to address most of your concerns. Often there are identifying marks on an envelope that pinpoint the cause of a delay. Record the delivery date on the envelope and present to your local Post Office™location for examination.
Please let us know if you have any other questions or if we can be of any further assistance!