Processing Times
When will my order with personalized items be shipped?
Personalized items require additional processing time before they are dispatched. Typically, standard processing takes approximately 2 weeks, while rush orders are expedited within 1 week. If your purchase consists of multiple items, rest assured tha
What is a pre-order and when will I received my pre-order item?
A pre-order is an item purchased before it has been manufactured with the understanding it will be shipped at a later date. All pre-order items are clearly marked on the website (collection page, product page, at check out, etc.) and on your order co
How long will it take to receive my order?
We strive to ship all orders that include only in stock items within 1-4 business days (Monday through Friday). During times of increased order volume, please allow additional time for processing. If you ordered pre-order items, please refer to the e
Will monogramming affect the shipping time of my other items?
Yes. All in stock pieces will ship together once the monogramming is complete. If you are needing some of the non-monogrammed pieces earlier, we recommend placing two separate orders.
What is the current processing time?
We aim to process orders within 1-4 business days. Please note that sales and holidays will impact this time and we ask that you allow for additional processing time during those!
How do I track my order?
Once your order is successfully packed for shipment, you will receive an email notification with your tracking number. If you have a user account, you can check the status of your order at any time by logging into your account.If you don’t have an ac