What is a pre-order and when will I received my pre-order item?Updated 2 months ago

A pre-order is an item purchased before it has been manufactured with the understanding it will be shipped at a later date. All pre-order items are clearly marked on the website (collection page, product page, at check out, etc.) and on your order confirmation email. Please be sure to pay attention to the estimated delivery dates on all pre-order items before placing your order.

Each pre-order style or size may have a different delivery estimate. Please note that this time frame is not a guarantee but an estimate provided by our manufacturer. We define the estimate of “early” as it should arrive to us between the 1st and 10th of the month. We define the estimate of “mid” as it should arrive to us between the 10th and the 20th of the month. We define the estimate of “late” as it should arrive to us between the 20th and the end of the month. Although we do our best to give you the most accurate time frame, please note that all pre-order delivery estimates are subject to change. Personalized items require additional processing time and will delay the ship date for a pre-order item.

Please note that the estimated ship date for a pre-order item that is monogrammed may not show up in your confirmation email or on the checkout page. We are currently working to adjust this on our website. Please note that the estimated ship date will be on the product page when you are placing this order.