If you are on a mobile device, click “View Order Summary” up at the top of the checkout page and a box will appear for you to input the code. If you are on a desktop computer, the box will be on the right side of the screen at checkout.

If you are on a mobile device, click &#x201C;View Order Summary&#x201D; up at the top of the checkout page and a box will appear for you to input the code. If you are on a desktop computer, the box will be on the right side of the screen at checkout.&#xA0;

How do I apply a gift card or discount code?

Some promotional codes are available for a limited period of time and some are only available for a one-time use. Any free shipping offer is for our regular, standard USPS delivery only. Our system does not allow for stacking promotional codes, so pi

Some promotional codes are available for a limited period of time and some are only available for a one-time use. Any free shipping offer is for our regular, standard USPS delivery only. Our system does not allow for stacking promotional codes, so pick the one you like best. Promotional codes cannot be applied retroactively to previous orders.&#xA0;

Why is my coupon/discount code not working?

We occasionally offer sales or special discounts. You can sign up to receive notifications for our sales through email and text on our main web page. Follow us on Facebook and Instagram too! All sales or promotional codes are for a specified or limit

We occasionally offer sales or special discounts. You can sign up to receive notifications for our sales through email and text on our main web page. Follow us on Facebook and Instagram too! All sales or promotional codes are for a specified or limited time and can not be applied to previous orders.

How do I find out about sales or special offers?

We do not offer price matching at this time.

We do not offer price matching at this time.&#xA0;

Do you offer price matching?

stitchy-fish

Discounts and Sales

I received an email that said my package was delivered but I did not get it. What do I do now?

How much is shipping?

Where do orders ship from?

My order still isn't here.

Shipping

How do Stitchy Fish items run?

The item I would like is out of stock. Will you be restocking it?

My item arrived damaged

I received the wrong item

Products

I received a Stitchy Fish Item as a gift and I need to return or exchange it. How do I do this?

Returns

Return to Sender

How do I return or exchange an item?

What is the return address?

My return is showing delivered. When will it be processed?

How do I cancel my order?

May I make changes to my order after I have checked out?

Order Changes

When will my order with personalized items be shipped?

What is a pre-order and when will I received my pre-order item?

How long will it take to receive my order?

Will monogramming affect the shipping time of my other items?

What is the current processing time?

How do I track my order?

Processing Times

Can I purchase a physical gift card?

What type of payments do you accept?

How do I contact the company if my question wasn’t answered here?

Do you have a phone number?

Do you offer wholesale accounts?

Collaborations

Misc.

Gift Wrapping and Bags