stitchy-fish

<p>Oh no! We are so sorry to hear that the item arrived damaged! We are happy to help take a look into this further. Please send a photo of the damaged item and your order number to our team at <a href="mailto:customerservice@stitchyfish.com">customerservice@stitchyfish.com</a> and a member of our team will get back to you ASAP!</p>

Oh no! We are so sorry to hear that the item arrived damaged! We are happy to help take a look into this further. Please send a photo of the damaged item and your order number to our team at customerservice@stitchyfish.com and a member of our team wi

My item arrived damaged

Products

I received an email that said my package was delivered but I did not get it. What do I do now?

How much is shipping?

Where do orders ship from?

My order still isn't here.

Shipping

How do Stitchy Fish items run?

The item I would like is out of stock. Will you be restocking it?

I received the wrong item

I received a Stitchy Fish Item as a gift and I need to return or exchange it. How do I do this?

Returns

Return to Sender

How do I return or exchange an item?

What is the return address?

My return is showing delivered. When will it be processed?

How do I cancel my order?

May I make changes to my order after I have checked out?

Order Changes

When will my order with personalized items be shipped?

What is a pre-order and when will I received my pre-order item?

How long will it take to receive my order?

Will monogramming affect the shipping time of my other items?

What is the current processing time?

How do I track my order?

Processing Times

How do I apply a gift card or discount code?

Why is my coupon/discount code not working?

How do I find out about sales or special offers?

Do you offer price matching?

Discounts and Sales

Can I purchase a physical gift card?

What type of payments do you accept?

How do I contact the company if my question wasn’t answered here?

Do you have a phone number?

Do you offer wholesale accounts?

Collaborations

Misc.

Gift Wrapping and Bags

My item arrived damagedUpdated 2 months ago