stitchy-fish

<p id="isPasted">Sometimes things happen and you need to make changes to your order. We totally understand and are here to help, but you must contact us immediately. Our team is oh-so-skilled at packing and shipping orders fast! Once we initially process and ship your order, we are unable to make any changes. We can add an item to an existing order, but only if the team has not already processed and shipped your order. We cannot make any changes to personalized items after the order has been placed. Please&#xA0;<a href="https://www.stitchyfish.com/pages/personalization-faqs" target="_blank">CLICK HERE</a> to review our Personalization FAQs.</p>

Sometimes things happen and you need to make changes to your order. We totally understand and are here to help, but you must contact us immediately. Our team is oh-so-skilled at packing and shipping orders fast! Once we initially process and ship you

May I make changes to my order after I have checked out?

Order Changes

I received an email that said my package was delivered but I did not get it. What do I do now?

How much is shipping?

Where do orders ship from?

My order still isn't here.

Shipping

How do Stitchy Fish items run?

The item I would like is out of stock. Will you be restocking it?

My item arrived damaged

I received the wrong item

Products

I received a Stitchy Fish Item as a gift and I need to return or exchange it. How do I do this?

Returns

Return to Sender

How do I return or exchange an item?

What is the return address?

My return is showing delivered. When will it be processed?

How do I cancel my order?

When will my order with personalized items be shipped?

What is a pre-order and when will I received my pre-order item?

How long will it take to receive my order?

Will monogramming affect the shipping time of my other items?

What is the current processing time?

How do I track my order?

Processing Times

How do I apply a gift card or discount code?

Why is my coupon/discount code not working?

How do I find out about sales or special offers?

Do you offer price matching?

Discounts and Sales

Can I purchase a physical gift card?

What type of payments do you accept?

How do I contact the company if my question wasn’t answered here?

Do you have a phone number?

Do you offer wholesale accounts?

Collaborations

Misc.

Gift Wrapping and Bags

May I make changes to my order after I have checked out?Updated 2 months ago